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	<title>GeekMum &#187; fail</title>
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		<title>E-tag fail</title>
		<link>http://www.geekmum.com.au/e-tag-fail/</link>
		<comments>http://www.geekmum.com.au/e-tag-fail/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 10:06:52 +0000</pubDate>
		<dc:creator>Administrator</dc:creator>
				<category><![CDATA[fail]]></category>

		<guid isPermaLink="false">http://www.geekmum.com.au/?p=266</guid>
		<description><![CDATA[My old E-Tag worked around once every two months. I usually only use it once a week. I initially rang up to check that I wasn&#8217;t going to get a fine, but the staff reassured me that they would just track down my E-Tag account based on my car license plates, and charge me that [...]]]></description>
			<content:encoded><![CDATA[<p>My old E-Tag worked around once every two months. I usually only use it once a week. I initially rang up to check that I wasn&#8217;t going to get a fine, but the staff reassured me that they would just track down my E-Tag account based on my car license plates, and charge me that way. I adjusted the position twice, following their instructions, but it didn&#8217;t work. Years passed.</p>
<p>When we went skiing in July, I checked that my E-Tag account had lots of money, then set off happily. As usual,  the tag didn&#8217;t beep, but that was normal.</p>
<p>A week or so later the tag did beep while crossing the Harbour Bridge, but it was an unusual beep.   I rang the RTA to see what was wrong.  They had my card expiry date wrong, so I got them to update that, and asked for a new tag to be requested.   They said to go to the nearest RTA to pick up a new tag. I got the new tag, attached it to the car, and drove across the bridge.</p>
<p>The new tag didn&#8217;t work either.</p>
<p>The next week,  the ex-husband got an official Toll Notice for not paying a toll on the M5 (the car is still registered in his name).  It had to be the ski trip. Crazy, as the tag was attached, and I had a statement saying funds were plentiful.  I rang the RTA, and they said it should have automatically detected that the car had an E-Tag, and not to worry.</p>
<p>But the ex had to fill in a statutory declaration saying I was the driver. Shades of Marcus Einfeld.</p>
<p>Today I received the redirected Toll Notice. I guess their automatic detection system doesn&#8217;t work.</p>
<p>One of the options for payment of the massive $3.80 toll was BPay. Logged on and tried to pay it. Payment rejected with message &#8220;This merchant does not accept payments that small from your account type&#8221;. Swapped to credit account. Same message.</p>
<p>So the E-Tag doesn&#8217;t work, their software system can no longer match license plates to E-Tag accounts, and their payment system doesn&#8217;t accept payments.</p>
<p>Have to put a piece of paper in an envelope to pay $3.80.</p>
<p>Good grief Charlie Brown.</p>

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